đź‘Ť7 Ways to Make Every Interaction With Customers Fantastic
Interactions with your customers are so very important. In this video, I’m going to show you how to build these interactions with your customers so that you have customer satisfaction that is fantastic. I’m gonna give you 7 different ways to do it.
Let’s face it. Your customers have high expectations nowadays higher than they’ve ever been. Customer satisfaction is more at the forefront than it’s ever been in the history of customer satisfaction. If you don’t supply them with this high degree of customer satisfaction, your competitor will. It’s super important that you hone in on this and get this right.
âś…01:19 – What is customer interaction?
These are instances when people communicate and engage with businesses. These moments occur throughout the customer journey. Typically related to marketing campaigns, sales promotions, and service-related issues.
âś…01:45 – What is a customer journey?
Let’s go through the 7 steps you should do to make the customer experience fantastic:
âś…05:04 – SHOW EMPATHY AND GRATITUDE
âś…05:35 – BE CONSCIENTIOUS
âś…06:02 – BE TRANSPARENT AND COMMUNICATE
âś…06:49 – ASK FOR FEEDBACK AND BE RESPONSIVE
âś…07:30 – DELIGHT YOUR CUSTOMERS WITH GREAT CUSTOMER SERVICE
âś…08:10 – GO WHERE YOUR CUSTOMERS ARE
âś…09:11 – TALK LIKE A HUMAN
If you have additional questions or any questions to do with selling online, don’t hesitate to leave them in the comments section below and I’d be happy to help you out.
